Quality politics

FOOD QUALITY AND SAFETY POLICY
(04/15/2020 EDITION 6)

SOTYA is a company specialized in the design, manufacturing, packaging and wholesale marketing of dietary, food and special diet products under its own brand and/or white label.

The SOTYA Management recognizes and declares its commitment to provide services that satisfy the quality and food safety requirements under the ISO 9001 and ISO 22000 standards, comply with the applicable legal and regulatory standards and requirements and those requirements signed with our interested parties, including customers, complying with the quality and food safety levels established by the firm itself.

This conception is assumed by all SOTYA personnel who are aware of their participation and responsibility to contribute to obtaining quality, which will appear as a characteristic in all activities carried out in the firm.

SOTYA Management is committed to the quality and food safety of our products, with our equipment and staff being another piece in the machine, thus guaranteeing excellence and supporting us in the following points:

  • All the resources available to the company are correctly organized and controlled through efficiency and simplification of management, thus increasing competitiveness levels, offering quality service and always meeting the requirements of our clients and other interested parties.
  • Identification and communication of the needs and expectations of our clients, ensuring their full satisfaction and promoting the maximum quality, legality and safety of our products.
  • Our management is aimed at the reduction, elimination and prevention of deficiencies in the quality and food safety of products. In this way, it will be possible to increase the levels of satisfaction and perception of the service provided through increasingly secure, transparent and simple management.
  • Provide a framework for establishing and reviewing food quality and safety objectives.
  • Maintain future expectations, increasing the range of services if necessary.
  • The Management System has the full support of the SOTYA Management, which is committed to making it work properly, stimulating participation and teamwork to achieve the established objectives, continually improving the effectiveness of the system and ensuring the related competencies. with food safety.
  • Develop stable relationships and constant communication with all interested parties, both internally and externally, to improve customer satisfaction.

Signed María Samantha Maté Nankervis

Address SOTYA